Did You Know?

A Quick Note

Need to make a change to your agent portal information? You can quickly amend information by clicking on the MY SETTINGS tab and selecting Request Changes. Changes to your account such as name or contact details can then be done. Additionally, by clicking on the Request Access button, you may request additional producer/master code access from existing divisions.

Adding & deleting users to your agent portal can be done easily by selecting the USERs tab and then utilizing the Edit User or Delete User options.

Additions to Agri!

We are pleased to introduce to you our newest employees that have started this year and will be working in our Great American AgriBusiness® offices.

• Allyssa M. Dorsey is an Associate Underwriter in the Ocala office. Outside of work, she loves being a mom and organizing.
• Bethany Mills is a Service Associate in the Ocala office. In her free time, she enjoys doing crafts of all kinds and sitting outside when it’s raining.
• Blake Smith is an Associate Underwriter in the Cincinnati office. In his free time, he enjoys being outdoors, playing golf, and spending time with his friends and family.
• Bryan Dao is an Associate Underwriter in the Cincinnati office. He is excited to travel to Japan in 2026 and crossing that off his bucket list.
• Caitlyn Clements is an Associate Underwriter in the Cincinnati office. Outside of work, you can often find her exploring local coffee shops or swimming.
• Kelly Sorn is an Associate Underwriter in the Cincinnati office. His bucket list is to find all the hidden gems (food places) in the world.
• Nikki Ryle is an Associate Underwriter in the Cincinnati office. In her free time, she enjoys volunteering and is very passionate about helping families navigate IEPs and 504 plans.
• Savannah Lewis is an Associate Underwriter in the Ocala office. She enjoys cooking and baking. She likes to find new recipes to make regularly.
• Tasha Bagwandeen is a Service Associate in Ocala office. She has a Shibu Inu dog that she enjoys spending time with and her family has a farm (cows, lambs, and chickens) that she is active on.

We are thrilled to have them as part of our team and support them as they settle into their new roles!

Automation

In our commitment to continuous improvement to better serve you, we have developed automation processes that will increase the timeliness of our new business and renewal transactions. By amending the subject lines of emails submitted to the EquineUW@gaig.com box with the following information, you can help us speed up delivery to underwriting, leading to faster policy issuance!

• Renewal and/or endorsement emails: In the subject line please indicate the policy number and action.
• Ex: AMP E444444 Ren Updated or Endt/change/add/delete/amend
• New business: please indicate the insured’s name and action.
• Ex: Jane Doe NB or Jane Doe New
• If you are following up on information already sent over, using “Update” in the email subject line lets us know that this is not a new transaction but additional information.
• Take advantage of our fillable application & SOC! You can find these valuable resources in the Resources section of the agency portal. To locate them easily, use the search bar or filter option. If you need assistance, feel free to contact your underwriter for a copy.
• Important Tip: When using the fillable application, please ensure to include the complete address (city, state, and zip code).

Thank you for helping us serve you better!

Over-Age But Not Over-The-Hill

Just a friendly reminder that providing JOV annually for our “senior” horses helps maintain their value. Without it, a 20% reduction in value will be applied.

One Inc Roll Out

We were thrilled to announce the implementation of the One Inc ClaimsPay V4 platform. The new upgrade allowed for enhanced customer experience. Some key changes were:

1. Faster Payments: Processing times became quicker.
2. Flexible Customer Choice Payment Options: Insureds gained the ability to choose from various methods, including direct deposit and checks.
3. Enhanced Security: Advanced measures were incorporated to protect information.
4. User-Friendly Interface: Managing and tracking payments became easier.
5. Real-Time Updates: Insureds stay informed with notifications on payment status.

We believe these enhancements significantly improve the ease of submitting a claim. It’s all part of our continued commitment to the goal of the best possible service we can provide!

Hurricane Checklist for Horse Owners:

Hurricane season is June through November, and it is best to take the precautions below to make sure your horses are protected in the event of a storm.

Update Vaccines

• Make sure your horse has all updated vaccines

First Aid

• Keep an animal first aid kit on hand

Health Documents

• Obtain a health certificate and negative Coggins test

Evacuate

• Evacuate 48 hours before hurricane force winds occur in your area

Identify Each Horse

• Attach horse’s name and farm information in a waterproof bag, secured to a leather halter.
• Attach a waterproof luggage tag, with the horse’s name and farm information, braided to the tail.

Proof of Ownership

• Keep photos of each horse as proof of ownership, highlighting identifying markings, to help identify displaced horses

Proper Shelter

• Make sure horses aren’t in pastures with power lines
• Make sure horses aren’t in pastures with trees with shallow roots
• Keep your horse away from barbed wire or electric fencing during a storm
• If you keep them in a barn, turn off electrical power to the barn

Keep Them Hydrated

• Ensure your horses have plenty of water (each horse needs 12-20 gallons per day)

Keep Them Fed

• Ensure sufficient food supply (minimum of 72 hours of feed and hay, 7 days is preferred)

Secure Loose Objects

• Secure any objects that can be displaced during a storm

Stock Up

• Make sure you have plenty of fuel and emergency tools to quickly address damage after a storm

Disaster planning for your horses is essential to minimize consequences if a storm comes to your area.

The information presented in this publication is intended to provide guidance and is not intended as a legal interpretation of any federal, state or local laws, rules or regulations applicable to your business. The loss prevention information provided is intended only to assist policyholders in the management of potential loss producing conditions involving their premises and/or operations based on generally accepted safe practices. In providing such information, Great American does not warrant that all potential hazards or conditions have been evaluated or can be controlled. It is not intended as an offer to write insurance for such conditions or exposures. The liability of Great American Insurance Company and its affiliated insurers is limited to the terms, limits and conditions of the insurance policies underwritten by any of them. Online portals may not be available at all times. Great American Insurance Group, 301 E. Fourth St., Cincinnati, OH 45202. Coverage description is summarized. Refer to the actual policy for a full description of applicable terms, conditions, limits and exclusions. Policies are underwritten by Great American Insurance Company, Great American Assurance Company, Great American Alliance Insurance Company and Great American Insurance Company of New York, authorized insurers in all 50 states and the DC. The Great American Insurance Group eagle logo and the word marks Great American®, Great American Insurance Group®, and AgriBusiness® are registered service marks of Great American Insurance Company. © 2025 Great American Insurance Company. All rights reserved. 5655-AGB (06/25)